FLT-26-0430

Fault

Error code: OtherError
Vendor error code: MODEM-OFFLINE
Severity: High
Source: ChargePoint
Whole site: No
Status: Closed
Raised: 2026-09-07 13:00 UTC
Cleared: 2026-09-08 11:30 UTC
Cleared by: technician
Minutes open: 1350
Information: Charge point offline in backend, no heartbeat since afternoon.

Raised on charge point (RaisedOnChargePoint) 1

SE-GBG-003-01 · NV-Wallbox 11

Concerns connector (ConcernsConnector) 0

None.

Answered by work order (AnsweredByWorkOrder) 1

WO-2026-01233 · P2 · Verified